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The information provided within is not intended to medicinally prescribe or diagnose in any way, nor is it meant to be a substitute for professional medical advice or treatment. We suggest you consult your veterinarian before pursuing any form of treatment for your animals.
   Terms & Conditions

 


Congratulations on choosing the products or services of No Horsing Around, LLC for your animal companions – they will thank you for it!

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. By using this website, you agree to all of the terms and conditions described below. Should you have any questions regarding any of our policies, please Contact Us for clarification. These terms and conditions apply to all purchases and services from NoHorsingAroundLLC.com. If you do not agree to the terms and conditions, you should not obtain goods or services from this site.

Shipping Information: For prompt and reliable service, all orders will be processed within 2-3 business days of receipt and will be shipped using the United States Postal Service. Additional time may be required for special requests. As a general rule, no pick-ups for shipments take place on Saturdays and the offices are closed Sundays and holidays. Please refer to the Standard Shipping chart below to calculate your shipping fees. Shipping and Service Charges include apportioned shipping, order processing, packaging, returns processing, credit services, customer service and other costs related to serving you at your home.

Merchandise Total
Standard Shipping & Service Charges
Up to $50.00 - $5.95
$50.01 - $75.00 - $8.95
$75.01 - $100.00 - $11.95
$100.01 - $150.00 - $14.95
$150.01 - $250.00 - $19.95
$250.01 - $350.00 - $24.95
$350.01 - $500.00 - $34.95
$500.01 and over - $46.95
Please note that periodic Free Shipping offers are only valid for customers in the continental United States.

Express Shipping – Coming Soon!

*Please Note: Large quantities of certain items may result in additional shipping charges. You will be notified if additional charges apply.   

**Please Note: For your protection, if your shipping address is different than your bill to address, there may be a shipping delay of several days while we verify this is correct.

For shipments to Alaska, Hawaii and Canada, there may be additional fees, depending on the size and weight of the products ordered. Please add an additional 5 - 7 days if the destination is Alaska, Hawaii or Canada, as we may need to use alternate shipping sources to those locations. Currently, we do not ship to locations outside of the United States of America and Canada; we also generally do not ship to P.O. Boxes. Please be aware that delays due to weather, while we would love to hinder them, are beyond anyone’s control and we will not be responsible for refunds on shipping due in such cases.

***Please Note: We reserve the right to add up to $20 dollars for additional shipping should it be required. If the shipping fee exceeds $20 dollars, we will contact you for your consent or to discuss options, prior to shipping your order.


Back-Orders: From time to time, we run low on our products and they are on back-order. We will send out notification if an item is on back-order after the order has been placed. Products on back-order generally arrive within 1 week. If, after the order is placed, it is revealed that a part of the order is on back-order with our suppliers, you will have the option of canceling the order at any time, as long as the order has not shipped.



Returns and Refunds Policy: All sales are final on sale items, clearance items, personalized/customized items or special orders. Additionally, all Homeopathic Remedies including Flower Essences, videos/DVDs and books are not returnable for any reason. Please make your selections carefully and do not hesitate to contact us for help with your order.

If you are not satisfied with any of our products that have no return restrictions please contact us at Info@NoHorsingAroundLLC.com for approval and an authorization number. No returns will be accepted without an authorization number. Original shipping, insurance and handling charges are not refundable. You are responsible for shipping costs to return any item. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. No Horsing Around (NHA) is not responsible for returns from resellers of NHA products (products not purchased directly from NHA).

See below for specific requirements on different types of returns:

Damaged/Broken Items: Items that arrive to you damaged or broken must be reported to us within 3 days of receipt and returned within 10 days for a refund or an exchange authorization. If a customer returns an item that is not damaged, but was claimed as damaged, the customer will be responsible for all shipping charges and restocking fees.

Items Not Damaged/Broken: Items not damaged or broken must be returned within 30 days from the date of purchase for a full refund or an exchange (again, the original shipping, insurance and handling charges are not refundable); except for sale items, clearance items, personalized/customized items, special orders and Homeopathic Remedies including Flower Essences, videos/DVDs and books. Non-damaged items that you are returning for refund or exchange may be subject to a prorated refund if the product has been used. Damage to returned goods due to shipping or client’s negligence on return will not be refunded. In the event you need to return any product we strongly encourage you to insure the item and choose a mail tracking option. We can only process your return or exchange request after the returned item is inspected to verify its condition. NHA will not be responsible for return shipping losses.

After the 30 day period, no exchanges or returns will be given.

Refunds will be made in the same manner the original purchase was made – less the service fee and or restocking fee.
*** There is a 15% processing fee on all returns for restock and credit card fees.
*** On orders over $500 (original price) there is a 25% processing fee on all returns for restock and credit card fees.

Return Process: You do not need to return the packing slip, but you do need to have something with your name, address, phone number and reason for return. Providing this information will help us expedite the processing of your return. If you are making an exchange please be sure to include all pertinent product information. If the new item is more expensive and/or incurs a greater S/H charge then the original item ordered then you will be responsible for paying the difference in cost.

Please mail your package in a prepaid, insured, traceable method to the address below.
No Horsing Around, LLC
771 County Road 579
Pittstown, New Jersey 08867

Returns are typically processed within 7 – 10 days of us receiving the product but please allow up to 30 days for the credit to show up on your credit card account.

This may be easier to understand over the telephone - If you would like, send the item back and put on the note that you would like someone to contact you about replacement.



1. Acceptance of Agreement. You agree to the terms and conditions outlined in this Terms & Conditions of Use Agreement in regard to our website. No Horsing Around may, in its sole discretion, change the agreement from time to time as it relates to future use of the Website by posting a revised Agreement on the Website. When you use our website after a revised Agreement has been posted, you agree to be bound by the revised Agreement and may not change this Agreement in any manner.

2. Permission to Use Website. You may only use the website if you are 18 years or older and a U.S. or Canadian resident.

3. Copyright. The Website (including the entire content, custom graphics & design, applications, data, and all other elements available on or through the Website) are protected under applicable copyrights, trademarks, and all proprietary rights. Your use of the Website does not allow you to acquire ownerships rights to anything viewed through the Site. You may use the Website only in the manner set forth in this Agreement and are subject to all applicable laws. Using the Website for any other purpose is strictly prohibited, unless authorized by No Horsing Around.

4. Disclaimers. The site and all information and products on this site are provided "as is" and "as available" without any warranties, representations or conditions of any kind, whether expressed or implied. This includes without limitations to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. No Horsing Around does not represent or warrant that the function within the Website will be free of errors or uninterrupted, the defects will be corrected, or that this Website or the server that makes this Website available are free of any harmful components or viruses. No Horsing Around does not make any representations or warrantees regarding the use of materials in this site in terms of their reliability, usefulness, correctness, accuracy, timeliness or otherwise.

5. Limitations of Liability. No Horsing Around shall not be responsible or liable for any damages caused from the use of, or the inability to use, any of the materials on this Website or the performance of the products. Our maximum liability to you under all circumstances shall be equal to the purchase price you pay for any goods, service or information.

6. Indemnification. You agree to indemnify, defend, and hold harmless No Horsing Around, its officers, attorneys, employees, and all "Affiliated Parties" from any liability, losses, expenses, damages, and cost including reasonable attorney's fees resulting from your violation of the Agreement or use of the Website.

7. Misprints and Errors, Product Availability and Prices. No Horsing Around endeavors to provide current and correct information on the Website. However, we reserve the right to (a) correct any error, omission, or inaccuracy at any time without any prior notice or liability to users of this site; (b) change at any time products, prices, and fees without any notice or liability to users of this site (c) reject, correct, cancel or terminate any order, including accepted orders for any reason.

8. Login Names and Passwords. Any password or login given to you to obtain information is not transferable and may only be used by you.

9. Third Party Links. The Website may include links or references to other Internet sites or resources. No Horsing Around has no responsibility or liability for or control over Other Sites, their business goods, services, or content. If you decide to leave our Website and access these third-party sites, you do so at your own risk.

10. Submissions. All ideas, suggestions, and other information you may submit to us shall be deemed and remain our sole property. No Horsing Around shall retain the right to use without compensation to the provider of such "Submissions".

11. Sales Tax. Sales Tax is only charged to New Jersey residences at the current rate of 7%.

12. Privacy Policy. No Horsing Around does not sell or provide any of its customer’s names or information to anyone, for any reason whatsoever, outside of our company or our distributors. We respect your privacy and are committed to maintaining and using this information responsibly. Whether ordering online, by phone, or mail all information is kept secure. For online orders, we use COMODO to encrypt information to ensure privacy and the protection of your information. Click on the image to see our Secure Certificate.

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No Horsing Around, LLC
PO Box 533
Pittstown, NJ 08867
ph: 908-672-8125
Kris@NoHorsingAroundLLC.com